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SMS / Text Messaging Terms

Last updated: June 2026

These terms describe the XCell Performance LLC text messaging program. Messages are sent through our clinic's CRM (GoHighLevel). By providing your mobile number and opting in through our online forms, you agree to these terms.

Program Name & Description

By opting in, you agree to receive SMS text messages from XCell Performance, including appointment scheduling, reminders, account/care notifications, and occasional promotional offers.

Message Frequency

Message frequency varies.

Message & Data Rates

Message and data rates may apply.

Opt-Out

Reply STOP to any message to unsubscribe. After you opt out you'll receive one confirmation message and no further texts.

Help

Reply HELP for help or contact us at (941) 541-1133 / info@xcellperformance.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and others.

Consent

Consent to receive text messages is not a condition of purchase or of receiving care.

Privacy

Mobile information is never sold or shared with third parties or affiliates for marketing purposes. See our Privacy Policy.

HIPAA & Sensitive Information

Standard SMS is not a secure or encrypted channel. We do not send protected health information (PHI) by text, and we ask patients not to send sensitive medical details by text. For anything involving clinical or protected health information, we use secure channels. Please contact the office if you need to share medical information securely.

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